Contact us / feedback

If you are looking for counselling or support services, call us any time on 1800 011 046.

International callers

If you are a veteran or family member living or travelling outside Australia and in need of mental health support, you can contact the nearest Australian Embassy, High Commission or Consulate for consular assistance. They will be able to provide guidance on accessing English speaking mental health services in your location and/or connect you with telephone counselling support. The 24-hour Consular Emergency Centre (CEC) is also available on +61 2 6261 3305. You must be an Australian citizen to access these services. For more information, see

If you need help connecting with these supports, please contact Open Arms.

Postal address

For all offices, the mailing address is:
GPO Box 9998
Brisbane QLD 4001

Online contact forms

We are always trying to improve our service. Please let us know what we have done well and what we can do to improve.

For general enquiries and feedback, please complete one of the forms below.