Support services during the Easter break

As the Easter long weekend approaches, it is timely to remind our community that if you or someone you know needs support, there are a number of support options from the Department of Veterans Affairs (DVA) and the Department of Defence that you can access. It is also a good time to reach out and check on a mate and see how they’re doing.

Support services available:

Open Arms – Veterans and Families Counselling Service (1800 011 046), Open Arms provides counselling and support programs to ADF personnel and their families and operates a free-call all-hours crisis telephone service as well as providing face-to-face support. We are open 24/7. The Open Arms website also provides information on living well as well as many self-help tools.

Defence Family Helpline (1800 624 608), available 24/7 or online at The Helpline is staffed by qualified human services professionals including social workers and psychologists.

All-hours Support Line (1800 628 036), available 24/7. This is a confidential telephone service that provides access to mental health advice and referral for ADF personnel and their families.

The Defence ADF Health and Wellbeing online portal provides information on a wide range of Defence websites, including information on ADF Health and Mental Health services and supports, as well as links to many useful external resources.

Safe Zone Support (1800 142 072) is a free and anonymous counselling line for current serving ADF personnel, veterans and their families. This service is available 24/7 and provides access to specialised counsellors with an understanding of military culture and experience. The service offers support without the need for individuals to identify themselves or be concerned that their call will be recorded. When you call Safe Zone Support, it is up to you how much or how little personal information you share. For more information please visit the Safe Zone Support web page.

Lifeline Australia (13 11 14) is available 24/7 or online at Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.

Kids Helpline (1800 551 800), Kids Helpline is Australia’s free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25.

Head to Health has more than 500 digital resources to support your wellbeing and mental health. This national resource also has a section for serving and ex-serving ADF.

If you served one day in the ADF or are the family member of someone who has, Open Arms is here for you.