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    1800 011 046

    Veterans & Families Counselling

  • Department of Defense
    1800 628 036

    Mental Health All-hours Support Line

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    13 11 14

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Call us 24Hr 1800 011 046

A service founded by Vietnam Veterans,
now for all veterans and families

  • Who we help
    • Current serving
    • Transitioning from the ADF
    • Ex-serving
    • Partners
    • Family
    • Children
    • Parents of veterans
    • Siblings
    • Carers
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  • Get support
    • What to expect
    • How to get support
    • Counselling
    • Treatment programs and workshops
    • Suicide intervention
    • Help for someone else
    • Peer program
    • Crisis accommodation
    • Online Programs
    • Self-help tools
  • Signs & symptoms
    • Moral Injury
    • Stress
    • Relationship issues
    • Anxiety and fear
    • Depression and loneliness
    • Grief and loss
    • Trauma and PTSD
    • Pain
    • Anger and violence
    • Alcohol and substance use
    • Gambling and taking risks
    • Self-harm and suicide
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  • Living well
    • Life in COVID-19
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    • Thriving in civilian life
  • Resources
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    • Audio
  • About
    • Contact us / feedback
    • Locations
    • News
    • Our story
    • Careers
    • Outreach Program
    • Governance
    • Model of Care
  • Who we help
    • Current serving
    • Transitioning from the ADF
    • Ex-serving
    • Partners
    • Family
    • Children
    • Parents of veterans
    • Siblings
    • Carers
    • Employers
    • Eligibility
    • Case studies
  • Get support
    • What to expect
    • How to get support
    • Counselling
    • Treatment programs and workshops
    • Suicide intervention
    • Help for someone else
    • Peer program
    • Crisis accommodation
    • Online Programs
    • Self-help tools
  • Signs & symptoms
    • Moral Injury
    • Stress
    • Relationship issues
    • Anxiety and fear
    • Depression and loneliness
    • Grief and loss
    • Trauma and PTSD
    • Pain
    • Anger and violence
    • Alcohol and substance use
    • Gambling and taking risks
    • Self-harm and suicide
    • Other mental health disorders
  • Living well
    • Life in COVID-19
    • Exercise
    • Be social
    • Rewarding activities
    • Connect with family
    • Build healthy relationships
    • Manage finances
    • Manage pain and injury
    • Sleep well
    • Eat well
    • Drink responsibly
    • Quit smoking
    • Thriving in civilian life
  • Resources
    • For health professionals
    • Professional development military awareness
    • Provider resources
    • Referral options
    • Self-help tools
    • Booklets
    • Factsheets
    • Videos
    • Audio
  • About
    • Contact us / feedback
    • Locations
    • News
    • Our story
    • Careers
    • Outreach Program
    • Governance
    • Model of Care

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About

  • Contact us / feedback
  • Locations
  • News
  • Our story
  • Careers
  • Outreach Program
  • Governance
  • Model of Care

News

Peer stories

Five years of veterans helping veterans

The lived experience-led program is an integral part of our service, and it makes a huge difference to the wellbeing of our veteran community.

A man in ADF uniform with a family

Open Arms to help more Tasmanian veterans

Open Arms is expanding its assistance to Tasmanian veterans and veteran families through a series of locally-led initiatives specifically designed to better support those living with post-traumatic stress disorder (PTSD), anxiety and depression. 

Offered for the first time in Australia and only available in Tasmania, these programs will be complemented by an initiative to identify veterans needing mental health assistance and connect them directly with Open Arms. 

Poppies resting on pillows

Open Arms operating hours over ANZAC Day

During the ANZAC Day period the Open Arms – Veterans & Families Counselling telephone line is available to support current and ex-serving Australian Defence Force (ADF) personnel and families 24 hours a day, 7 days a week, 365 days a year. Phone 1800 011 046 toll-free.

A man and two women in front of the Open Arms Office

Two new Open Arms offices for Brisbane’s veteran community

On 16 April 2024, Assistant Minister for Veterans’ Affairs, The Hon Matt Thistlethwaite MP, opened two new Open Arms – Veterans & Families Counselling offices in Stafford and Mount Gravatt.

Soldiers in a helicopter wearing santa hats

Open Arms available day or night this holiday season

Our telephone line is available day or night throughout the holiday period, and staffed by mental health professionals who understand the veteran experience.

ADF uniforms

Model of Care introduces an exciting new phase for veteran mental health support

Open Arms recently launched its Model of Care, a document that outlines what clients can expect when they reach out for support.

Open Arms Peer

Update regarding our counsellor network

Open Arms has a number of counsellors working in the community to make our military-aware support accessible nationwide. This group of mental health professionals, known as Outreach Program Counsellors (OPCs), play a critical role in supporting the mental health and wellbeing of our clients.

work with us

Outreach Provider Counsellor Procurement

In planning for the future, the Department of Veterans’ Affairs (DVA) identified the need to revise Outreach Provider Counsellor engagement arrangements.

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A service founded by Vietnam Veterans, now for all veterans and families

Open Arms acknowledges the Traditional Custodians of Country throughout Australia. We pay our respects to Elders past and present. We recognise and celebrate Aboriginal and Torres Strait Islander people as the First Peoples of Australia and their continuing spiritual and cultural connection to land, sea and community.

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